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Restaurant Training:  Exceeding Expectations: Fine Dining Waitstaff Tips & Techniques

 

Restaurant Training: Exceeding Expectations: Fine Dining Waitstaff Tips & Techniques

This is CIA's latest front-of-the-house training DVD. It provides a comprehensive lesson in the principles, standards and practices that define outstanding service, and is highly recommended for fine dining waitstaff training. Lessons include Dining Room Guidelines, Table Setting and Hospitality Basics, Tray Handling, Beverage Service, Taking Reservations and many more. English soundtrack with Spanish subtitles.

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Exceeding Expectations: Fine Dining Waitstaff Tips & Techniques
   
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Restaurant Training: Exceeding Expectations: Fine Dining Waitstaff Tips & Techniques
Product ID: CIA-1-58315-330-6-00229
Revised: 10/1/2014

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Main Class: Training Software, Books & Videos
More Classes: Culinary Institute of America Products; Culinary Training Software, Books and Videos; Foodservice Education; Multilingual Products; Restaurant Training; Server Training / Waitstaff Training; Training Software, Books & Videos; Videos - DVDs and VHS Tapes

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Overview

 DVD  80 minutes  English soundtrack with Spanish subtitles  Culinary Institute of America

This is the CIA's latest front-of-the-house training DVD. It provides a comprehensive lesson in the principles, standards and practices that define outstanding service, and is highly recommended for fine dining waitstaff training.

Industry surveys consistently show that service is the number one reason customers return to a restaurant. That means food service professionals must go beyond culinary excellence to ensure success. They must offer exceptional service: the type of service that makes guests feel comfortable, makes dining enjoyable, and creates customer loyalty.

Lessons include:

  • Dining Room Guidelines
  • Table Setting and Hospitality Basics
  • Tray Handling
  • Beverage Service
  • Taking Reservations
  • Pre-meal Meeting
  • Seating and Order taking
  • First Course Service and Clearing
  • Entrée Service and De-crumbing
  • Dessert Orders and Check Handling
  • Dining Room Safety
  • Sanitation and Personal Hygiene
  • Bonus features include napkin folds and printable checklist
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